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|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || Your inbox? ||||||||||Orange Squad|| | || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad|| |
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|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || Your inbox? ||||||||||Green Squad|| | || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Green Squad|| |
Maintenance Rotation Schedule
Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.
Graphs of measurable queues
https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
Week of 16 May 2011
Responsible squad: Orange
On call schedule:
- Henning, 800-1100 UTC
- Abel, 1100-1400 UTC
- Deryck, 1400-1700 UTC
- Aaron, 1700-2000 UTC
Responsibility |
Fast link |
Mon |
Tue |
Wed |
Thu |
Fri |
irc.freenode.net#launchapd |
Orange Squad |
|||||
Orange Squad |
||||||
Orange Squad |
||||||
Translation imports and ubuntu-translators monitoring |
Orange Squad |
|||||
Orange Squad |
||||||
launchpad-feedback and launchpad-users monitoring |
Orange Squad |
|||||
Orange Squad |
||||||
Launchpad search |
Orange Squad |
|||||
Orange Squad |
||||||
Orange Squad |
Week of 23 May 2011
Responsible squad: Teal
The Team squad is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The squad will collaborate when there is overlap. There is often less than an hour of work to drive queues to zero for each squad member.
- jcsackett is on call at the start of his day.
- sinzui is on call at the end of his day.
- wgrant is on call at the start of his day.
- wallyworld on call at the end of his day.
Responsibility |
Fast link |
Mon |
Tue |
Wed |
Thu |
Fri |
irc.freenode.net#launchapd |
Green Squad |
|||||
Green Squad |
||||||
Green Squad |
||||||
Translation imports and ubuntu-translators monitoring |
Green Squad |
|||||
Green Squad |
||||||
launchpad-feedback and launchpad-users monitoring |
Green Squad |
|||||
Green Squad |
||||||
Launchpad search |
Green Squad |
|||||
Green Squad |
||||||
Green Squad |