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Revision 32 as of 2011-05-16 13:53:26
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Editor: deryck
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Revision 33 as of 2011-05-19 20:27:05
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Editor: abentley
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|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || Your inbox? ||||||||||Orange Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad||
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|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || Your inbox? ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Green Squad||

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Week of 16 May 2011

Responsible squad: Orange

On call schedule:

  • Henning, 800-1100 UTC
  • Abel, 1100-1400 UTC
  • Deryck, 1400-1700 UTC
  • Aaron, 1700-2000 UTC

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

IRC support

irc.freenode.net#launchapd

Orange Squad

BugTriage

canned search

Orange Squad

Code imports

new code imports

Orange Squad

Translation imports and ubuntu-translators monitoring

new project POT imports

Orange Squad

Bug imports

bug import questions

Orange Squad

launchpad-feedback and launchpad-users monitoring

RT

Orange Squad

Questions monitoring

open questions

Orange Squad

Spam monitoring

Launchpad search
"prescription", "nude", "degree ba ma"

Orange Squad

Project review

unreviewed projects

Orange Squad

~registry review

registry admins

Orange Squad

Week of 23 May 2011

Responsible squad: Teal

The Team squad is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The squad will collaborate when there is overlap. There is often less than an hour of work to drive queues to zero for each squad member.

  • jcsackett is on call at the start of his day.
  • sinzui is on call at the end of his day.
  • wgrant is on call at the start of his day.
  • wallyworld on call at the end of his day.

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

IRC support

irc.freenode.net#launchapd

Green Squad

BugTriage

canned search

Green Squad

Code imports

new code imports

Green Squad

Translation imports and ubuntu-translators monitoring

new project POT imports

Green Squad

Bug imports

bug import questions

Green Squad

launchpad-feedback and launchpad-users monitoring

RT

Green Squad

Questions monitoring

open questions

Green Squad

Spam monitoring

Launchpad search
"prescription", "nude", "degree ba ma"

Green Squad

Project review

unreviewed projects

Green Squad

~registry review

registry admins

Green Squad

MaintenanceRotationSchedule (last edited 2021-05-27 14:27:10 by cjwatson)