Differences between revisions 33 and 34

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Week of 16 May 2011

Responsible squad: Orange

On call schedule:

Henning, 800-1100 UTC
Abel, 1100-1400 UTC
Deryck, 1400-1700 UTC
Aaron, 1700-2000 UTC

Responsibility	Fast link	Mon	Tue	Wed	Thu	Fri
IRC support	irc.freenode.net#launchapd	Orange Squad
BugTriage	canned search	Orange Squad
Code imports	new code imports	Orange Squad
Translation imports and ubuntu-translators monitoring	new project POT imports	Orange Squad
Bug imports	bug import questions	Orange Squad
launchpad-feedback and launchpad-users monitoring	RT	Orange Squad
Questions monitoring	open questions	Orange Squad
Spam monitoring	Launchpad search "prescription", "nude", "degree ba ma"	Orange Squad
Project review	unreviewed projects	Orange Squad
~registry review	registry admins	Orange Squad

Week of 23 May 2011

Responsible squad: Yellow

Responsibility	Fast link	Mon	Tue	Wed	Thu	Fri
IRC support	irc.freenode.net#launchapd	Yellow Squad
BugTriage	canned search	Yellow Squad
Code imports	new code imports	Yellow Squad
Translation imports and ubuntu-translators monitoring	new project POT imports	Yellow Squad
Bug imports	bug import questions	Yellow Squad
launchpad-feedback and launchpad-users monitoring	RT	Yellow Squad
Questions monitoring	open questions	Yellow Squad
Spam monitoring	Launchpad search "prescription", "nude", "degree ba ma"	Yellow Squad
Project review	unreviewed projects	Yellow Squad
~registry review	registry admins	Yellow Squad

-  ⇤ ← Revision 33 as of 2011-05-19 20:27:05 → 
  Size: 6630
  Editor: abentley
  Comment:
+   ← Revision 34 as of 2011-05-20 13:37:08 → ⇥
  Size: 6119
  Editor: sinzui
  Comment:
-Deletions are marked like this.
+Additions are marked like this.
 Line 39:
-'''Responsible squad:''' Teal

The Team squad is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The squad will collaborate when there is overlap. There is often less than an hour of work to drive queues to zero for each squad member.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the start of his day.
 * wallyworld on call at the end of his day.
+'''Responsible squad:''' Yellow
-Line 49:
+Line 43:
-|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Green Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] |||||||||| Green Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Green Squad||
+|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Yellow Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Yellow Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Yellow Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Yellow Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] |||||||||| Yellow Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Yellow Squad||

launchpad development

Diff for "MaintenanceRotationSchedule"

Maintenance Rotation Schedule

Graphs of measurable queues

Week of 16 May 2011

Week of 23 May 2011