lp-diamond-16.png Launchpad users survey summer 2010

Overview

Between the 23rd of June and 12th of August 2010, the Launchpad team ran a survey aimed with the intention of learning:

The team promoted the survey using Launchpad's Identi.ca and Twitter accounts, Facebook page and the Launchpad blog.

Results summary

Number of participants

595*

Mode role

Software developer (24.5%)

Most liked features

Integration and centralisation

Most disliked features

Slow, lack of wiki, lack of git integration

Most common recent activities

Made a translation, reported a bug

Would you recommend Launchpad? (0-10)

Mode: 10, Mean: 8.03, Net Promoter: 3.4

* Not everyone answered every question.

Those results in detail

What best describes the role that most often brings you to Launchpad?

lp-summer-survey-roles-col.png

437 replies. This does not include those who gave an Other response

Role

Percentage of respondents to this question

Number of respondents

Project owner

19.7%

86

Software developer

24.5%

107

Packager

10.3%

45

Bug triager

21.7%

95

Translator

23.8%

104

179 people gave a response in the Other text box. The most common response was some variation on "end user".

What do you like most about Launchpad?

Common themes:

Selected quotes:

Download the responses (pdf)

What do you most dislike about Launchpad?

Common themes:

Selected quotes:

Download the responses (pdf)

What was the last thing you did in Launchpad?

Common themes:

Selected quotes:

Download the responses (pdf)

Would you recommend Launchpad to a friend of colleague?

Mode response

10

Mean response

8.03

Net Promoter score

3.4

lp-summer-survey-recommend-col.png

494 replies

 

0

1

2

3

4

5

6

7

8

9

10

From 0 (not at all) to 10 (extremely likely).

5.4% (29)

3.9% (21)

4.3% (23)

5.0% (27)

3.7% (20)

10.0% (54)

7.6% (41)

13.2% (71)

19.9% (107)

19.9% (107)

23.4% (126)

Simple analysis

The people who responded to this survey were self-selecting and presumably not representative of the Launchpad userbase. However, the responses to the survey offer some interesting information.

Looking only at these responses, one could say that:

Comments

Research/Surveys/UsersSummer2010 (last edited 2010-08-20 03:55:19 by thumper)