Diff for "LEP/CloseBugsLeaveDiscussionsOpen"

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Revision 1 as of 2010-03-22 15:42:53
Size: 1455
Editor: deryck
Comment:
Revision 7 as of 2010-04-01 12:36:33
Size: 2549
Editor: jml
Comment:
Deletions are marked like this. Additions are marked like this.
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## page was renamed from LEP/OpinionStatus
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''There should be a way to decline working on bugs without closing down discussions in the bug report.'' ''There should be a way to close bugs without closing down discussions in the bug report.''
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'''As a ''' $PERSON<<BR>>
'''I want ''' $FEATURE<<BR>>
'''so that ''' $BENEFIT<<BR>>

''Consider clarifying the feature by describing what it is not?''

''Link this from [[LEP]]''
'''As a ''' bug supervisor for a project<<BR>>
'''I want ''' a way to reject bugs without shutting down continued conversation<<BR>>
'''so that ''' bug lists only have relevant bugs for me but community members can continue discussing issues.<<BR>>
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''Why are we doing this now?'' === Why do this now? ===
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''What value does this give our users? Which users?'' Bugs continue to be filed against Launchpad that experience status toggling wars as developers seek to remove bugs from Launchpad workflows but users want them re-opened for discussion.

=== What value does a new approach provide? ===

If we had a way to remove bugs from bug lists on Launchpad while leaving discussion open, both developers and users would be happy.
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''Who really cares about this feature? When did you last talk to them?''  * Mark Shuttleworth
 * Any bug supervisor for a project
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''What MUST the new behaviour provide?''

''What MUST it not do?''

== Subfeatures ==

''Other LaunchpadEnhancementProposal``s that form a part of this one.''
 * Keep the number of statuses to a minimum
 * Developers must not be confused by the choices offered in the status menu
 * Marking a bug in this way must not have the social impact of closing the discussion
 * Marking a bug in this way must remove the bug from developer bug lists
 * It must be easy to review bugs marked in this way
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''What are the workflows for this feature?''
''Provide mockups for each workflow.''
Current suggestions have been to add a status called OPINION. The new status would behave exactly as WONTFIX and INVALID behave now.
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'''''You do not have to get the mockups and workflows right at this point. In fact, it is better to have several alternatives, delaying deciding on the final set of workflows until the last responsible moment.''''' XXX: What about ACLs?
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''How will we know when we are done?'' We will know we have been successful when discussions continue independent of the state of the bug and without cause bug status to toggle needlessly.
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''How will we measure how well we have done?'' XXX: Actual stats/metrics still to be added to this LEP.
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''This section should include a paragraph describing the end-user impact of this change. It is meant to be included in the first part of our release change log. It is mandatory.'' Bug Supervisors can make use of a new status, OPINION, which will mark a bug closed but is meant to indicate discussions are free to continue in the bug.
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''Put everything else here. Better out than in.'' There has been some email discussion between Deryck, Jono L., and Mark about the name of the status. OPINION seems the best anyone can come up with but is still problematic due to the fact that it's purpose is not that clear.

Status names that were discussed and rejected include:

 * POLICY
 * DESIGN
 * MOOT
 * DELIBERATE
 * INTENDED
 * STYLISTIC
 * FEATURE
 * OUTOFSCOPE
 * CONFAB
 * RAPSESSION
 * DIGRESSION

Status names that have been proposed and are still being considered include:
 * DISCUSSION
 * DISPUTED
 * ONGOING
 * INDISCUSSION
 * COMMENTING
 * CONVERSATION
 * DIALOG
 * DEBATE
 * TALK

Close Bugs, while Leaving Discussions Open

There should be a way to close bugs without closing down discussions in the bug report.

As a bug supervisor for a project
I want a way to reject bugs without shutting down continued conversation
so that bug lists only have relevant bugs for me but community members can continue discussing issues.

Rationale

Why do this now?

Bugs continue to be filed against Launchpad that experience status toggling wars as developers seek to remove bugs from Launchpad workflows but users want them re-opened for discussion.

What value does a new approach provide?

If we had a way to remove bugs from bug lists on Launchpad while leaving discussion open, both developers and users would be happy.

Stakeholders

  • Mark Shuttleworth
  • Any bug supervisor for a project

Constraints

  • Keep the number of statuses to a minimum
  • Developers must not be confused by the choices offered in the status menu
  • Marking a bug in this way must not have the social impact of closing the discussion
  • Marking a bug in this way must remove the bug from developer bug lists
  • It must be easy to review bugs marked in this way

Workflows

Current suggestions have been to add a status called OPINION. The new status would behave exactly as WONTFIX and INVALID behave now.

XXX: What about ACLs?

Success

We will know we have been successful when discussions continue independent of the state of the bug and without cause bug status to toggle needlessly.

XXX: Actual stats/metrics still to be added to this LEP.

Release Note

Bug Supervisors can make use of a new status, OPINION, which will mark a bug closed but is meant to indicate discussions are free to continue in the bug.

Thoughts?

There has been some email discussion between Deryck, Jono L., and Mark about the name of the status. OPINION seems the best anyone can come up with but is still problematic due to the fact that it's purpose is not that clear.

Status names that were discussed and rejected include:

  • POLICY
  • DESIGN
  • MOOT
  • DELIBERATE
  • INTENDED
  • STYLISTIC
  • FEATURE
  • OUTOFSCOPE
  • CONFAB
  • RAPSESSION
  • DIGRESSION

Status names that have been proposed and are still being considered include:

  • DISCUSSION
  • DISPUTED
  • ONGOING
  • INDISCUSSION
  • COMMENTING
  • CONVERSATION
  • DIALOG
  • DEBATE
  • TALK

LEP/CloseBugsLeaveDiscussionsOpen (last edited 2010-09-21 19:30:50 by deryck)