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| The team promoted the survey using Launchpad Identi.ca and Twitter accounts and the Launchpad blog. | The team promoted the survey using Launchpad's [[http://identi.ca/launchpad|Identi.ca]] and [[http://twitter.com/launchpad_net|Twitter]] accounts, [[http://www.facebook.com/launchpad.net|Facebook page]] and the [[http://blog.launchpad.net/|Launchpad blog]]. |
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| ||Most disliked feature|| || | ||[[#dislike|Most disliked features]]|| Slow, lack of wiki, lack of git integration|| |
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| ~+'''What best describes the role that most often brings you to Launchpad?'''+~ | == What best describes the role that most often brings you to Launchpad? == |
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| 179 people gave a response in the ''Other'' text box. The most common response was some form of "end user". | 179 people gave a response in the ''Other'' text box. The most common response was some variation on "end user". |
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| ~+'''What do you like most about Launchpad?'''+~ | == What do you like most about Launchpad? == |
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<<Anchor(dislike)>> == What do you most dislike about Launchpad? == Common themes: * Lack of a wiki * Slow * Lack of git integration * The user interface: confusing, hard to learn, not discoverable * Poor search * Blueprint generally Selected quotes: * "Terrible usability, problematic navigation, poor linking between pages related to a software in different contexts, http 500, sticking to a single vcs, hardly working background processes of rosetta." * "Sometimes clunky-- e.g., not able to automagically crop/resize images for avaar. (not that hard, relaly)" * "SLOW SLOW SLOW SLOW page refreshes take forever, and forget it if its a bug from hell with 100+ comments, I open a tab and go and take a leak" * "Missing git support. With git in place I wouldn't keep any code on github. I love Launchpad's bug tracker. I love Launchpad's translation integration. I'm not that into bzr." * "The UI can be very intimidating to new or inexperienced users. Some easy to access documentation would be helpful." |
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Launchpad users survey summer 2010
Overview
Between the 23rd of June and 12th of August 2010, the Launchpad team ran a survey aimed with the intention of learning:
- in what roles people visit Launchpad
- what Launchpad users like and dislike about the service
- whether Launchpad users would recommend it to other people.
The team promoted the survey using Launchpad's Identi.ca and Twitter accounts, Facebook page and the Launchpad blog.
Results summary |
|
Number of participants |
595* |
Mode role |
Software developer (24.5%) |
Integration and centralisation |
|
Slow, lack of wiki, lack of git integration |
|
Most common "last thing done in Launchpad" |
|
* Not everyone answered every question.
Those results in detail
What best describes the role that most often brings you to Launchpad?
|
This does not include those who selected Other |
Role |
Percentage of respondents to this question |
Number of respondents |
Project owner |
19.7% |
86 |
Software developer |
24.5% |
107 |
Packager |
10.3% |
45 |
Bug triager |
21.7% |
95 |
Translator |
23.8% |
104 |
179 people gave a response in the Other text box. The most common response was some variation on "end user".
What do you like most about Launchpad?
Common themes:
- Integration between tools
- Integration with Bazaar
- Collaboration between projects and individuals
- Completeness
- Centralisation
- Clear user interface/ease of use
- The applications themselves:
- PPAs
- Translations
- Code hosting and review
- Bug tracker
Selected quotes:
- "It's home!"
- "The Karma system is kind of neat."
- "It is very complete and lets me manage my software from a to z without having to install a lot of stuff on my laptop. It is also a good way to centralize the versions of my software and its management. And also: its design. It is awesome, and a real pleasure to use."
- "Rosetta is pure awesome"
- "Launchpad Answers site. It's a jewel the too few Ubuntu users know about. Great resource for solving issues efficiently and with minimum noise."
- "That it supports most of the development lifecycle. It's very nice that all of it is cross-linked and it's very easy to jump, say, from a bug report to the branch to the project release to a question etc. Having a way to create .debs also comes handy."
- "Code Management; absolutely amazing, it's easily my favorite part of Launchpad"
- "PPA's are really nice!"
- "Best bugtracker out there as far as I'm concerned"
- "it's a linux thing...linux things are groovy"
What do you most dislike about Launchpad?
Common themes:
- Lack of a wiki
- Slow
- Lack of git integration
- The user interface: confusing, hard to learn, not discoverable
- Poor search
- Blueprint generally
Selected quotes:
- "Terrible usability, problematic navigation, poor linking between pages related to a software in different contexts, http 500, sticking to a single vcs, hardly working background processes of rosetta."
- "Sometimes clunky-- e.g., not able to automagically crop/resize images for avaar. (not that hard, relaly)"
- "SLOW SLOW SLOW SLOW page refreshes take forever, and forget it if its a bug from hell with 100+ comments, I open a tab and go and take a leak"
- "Missing git support. With git in place I wouldn't keep any code on github. I love Launchpad's bug tracker. I love Launchpad's translation integration. I'm not that into bzr."
- "The UI can be very intimidating to new or inexperienced users. Some easy to access documentation would be helpful."
