Overview

Between the 23rd of June and 12th of August 2010, the Launchpad team ran a survey aimed with the intention of learning:

The team promoted the survey using Launchpad's Identi.ca and Twitter accounts, Facebook page and the Launchpad blog.

Results summary
Number of participants	595*
Mode role	Software developer (24.5%)
Most liked features	Integration and centralisation
Most disliked features	Slow, lack of wiki, lack of git integration
Most common "last thing done in Launchpad"

* Not everyone answered every question.

Those results in detail

This does not include those who selected Other

Role	Percentage of respondents to this question	Number of respondents
Project owner	19.7%	86
Software developer	24.5%	107
Packager	10.3%	45
Bug triager	21.7%	95
Translator	23.8%	104

179 people gave a response in the Other text box. The most common response was some variation on "end user".

Common themes:

Integration between tools
Integration with Bazaar
Collaboration between projects and individuals
Completeness
Centralisation
Clear user interface/ease of use
The applications themselves:
- PPAs
- Translations
- Code hosting and review
- Bug tracker

Selected quotes:

"It's home!"
"The Karma system is kind of neat."
"It is very complete and lets me manage my software from a to z without having to install a lot of stuff on my laptop. It is also a good way to centralize the versions of my software and its management. And also: its design. It is awesome, and a real pleasure to use."
"Rosetta is pure awesome"
"Launchpad Answers site. It's a jewel the too few Ubuntu users know about. Great resource for solving issues efficiently and with minimum noise."
"That it supports most of the development lifecycle. It's very nice that all of it is cross-linked and it's very easy to jump, say, from a bug report to the branch to the project release to a question etc. Having a way to create .debs also comes handy."
"Code Management; absolutely amazing, it's easily my favorite part of Launchpad"
"PPA's are really nice!"
"Best bugtracker out there as far as I'm concerned"
"it's a linux thing...linux things are groovy"

Common themes:

Selected quotes:

"Terrible usability, problematic navigation, poor linking between pages related to a software in different contexts, http 500, sticking to a single vcs, hardly working background processes of rosetta."
"Sometimes clunky-- e.g., not able to automagically crop/resize images for avaar. (not that hard, relaly)"
"SLOW SLOW SLOW SLOW page refreshes take forever, and forget it if its a bug from hell with 100+ comments, I open a tab and go and take a leak"
"Missing git support. With git in place I wouldn't keep any code on github. I love Launchpad's bug tracker. I love Launchpad's translation integration. I'm not that into bzr."
"The UI can be very intimidating to new or inexperienced users. Some easy to access documentation would be helpful."