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| Deletions are marked like this. | Additions are marked like this. |
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| '''Responsible squad:''' Green | '''Responsible squad:''' Teal |
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| The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap. | The Team squad is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The squad will collaborate when there is overlap. There is often less than an hour of work to drive queues to zero for each squad member. |
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| * wgrant is on call at the end of his day. | * wgrant is on call at the start of his day. * wallyworld on call at the end of his day. |
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| Monday is an exception where wgrant will be the only member on call. | |
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| || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad|| || [[BugTriage]] ||||||||||Green Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Green Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Green Squad|| || [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Green Squad|| == Week of Mar 28th 2011 == '''Responsible squad:''' Blue || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad || || [[BugTriage]] |||||||||| Blue Squad || || [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad || || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Blue Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Blue Squad|| || [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Blue Squad|| |
|| '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Green Squad|| || [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project | launchpad-project bugs]] ||||||||||Green Squad|| || [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Green Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Green Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || Your inbox? ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Green Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] |||||||||| Green Squad|| || [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Green Squad|| |
Maintenance Rotation Schedule
Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.
Week of Apr 4th 2011
Responsible squad: Teal
The Team squad is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The squad will collaborate when there is overlap. There is often less than an hour of work to drive queues to zero for each squad member.
- jcsackett is on call at the start of his day.
- sinzui is on call at the end of his day.
- wgrant is on call at the start of his day.
- wallyworld on call at the end of his day.
Responsibility |
Fast link |
Mon |
Tue |
Wed |
Thu |
Fri |
irc.freenode.net#launchapd |
Green Squad |
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Green Squad |
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Green Squad |
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Translation imports and ubuntu-translators monitoring |
Green Squad |
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Green Squad |
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launchpad-feedback and launchpad-users monitoring |
Your inbox? |
Green Squad |
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Green Squad |
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Launchpad search |
Green Squad |
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Green Squad |
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Green Squad |
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