Diff for "MaintenanceRotationSchedule"

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⇤ ← Revision 14 as of 2011-04-04 14:11:29 →
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← Revision 43 as of 2011-07-29 20:39:43 → ⇥
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Editor: bac
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== Week of Apr 4th 2011 == == Graphs of measurable queues ==
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'''Responsible squad:''' Green  * https://lpstats.canonical.com/graphs/LPProjectBugTriage/
 * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
 * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the end of his day.		 == Week of 11 July 2011 ==
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Monday is an exception where wgrant will be the only member on call. '''Responsible squad:''' Yellow
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad||
|| [[BugTriage]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Green Squad||
|| [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Green Squad||		 Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).
 * Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
 * Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
 * Gary, 1500 UTC (11:00 AM EDT)
 * Benji, 1900 UTC (3:00 PM EDT)
 * Brad, 2000 UTC (4:00 PM EDT)
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== Week of Mar 28th 2011 == || '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || stats prev CHR week || stats this week ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Benji || Graham || Danilo || Gary || Brad |||| N/A ||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Yellow Squad|| ?? || ''start'' (2 incomplete) 1 :: ''stop'' (2 incomplete) 0 ||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Yellow Squad|| ?? || ''start'' 0 :: ''stop'' 0 ||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Danilo, for Yellow Squad|| ?? || ''start'' 3 :: ''stop'' 0 ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Yellow Squad|||| (see full question count) ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Yellow Squad|| ?? || ''start'' 11 :: ''stop'' 0 ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Yellow Squad|| ?? || ''start'' 21 (31) :: ''end'' 0 (9) ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails ||||||||||Yellow Squad|||| N/A ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|||||||||| Yellow Squad|| ?? || ''start'' 30 :: ''end'' 0 (7) ||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Yellow Squad|||| (see breakout below) ||
|| || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://answers.launchpad.net/~registry | questions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry | remove subteams/superteams]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
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'''Responsible squad:''' Blue == Week of 18 July 2011 ==
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad ||
|| [[BugTriage]] |||||||||| Blue Squad ||
|| [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad ||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Blue Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Blue Squad||
|| [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Blue Squad||		 '''Responsible squad:''' Orange

On call schedule:
 * Henning, 800-1100 UTC
 * Abel, 1100-1400 UTC
 * Deryck, 1400-1700 UTC
 * Aaron, 1700-2000 UTC

|| '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Orange Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Orange Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] ||||||||||Orange Squad||

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Week of 11 July 2011

Responsible squad: Yellow

Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).

  • Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
  • Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
  • Gary, 1500 UTC (11:00 AM EDT)
  • Benji, 1900 UTC (3:00 PM EDT)
  • Brad, 2000 UTC (4:00 PM EDT)

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

stats prev CHR week

stats this week

IRC support

irc.freenode.net#launchpad

Benji

Graham

Danilo

Gary

Brad

N/A

BugTriage

canned search

Yellow Squad

??

start (2 incomplete) 1 :: stop (2 incomplete) 0

Code imports

new code imports

Yellow Squad

??

start 0 :: stop 0

Translation imports and ubuntu-translators monitoring

new project POT imports

Danilo, for Yellow Squad

??

start 3 :: stop 0

Bug imports

bug import questions

Yellow Squad

(see full question count)

launchpad-feedback and launchpad-users monitoring

RT

Yellow Squad

??

start 11 :: stop 0

Questions monitoring

open questions

Yellow Squad

??

start 21 (31) :: end 0 (9)

Spam monitoring

Launchpad search - nude
Launchpad search - prescription
Launchpad search - degree ba ma
future work Out of office emails

Yellow Squad

N/A

Project review

unreviewed projects
Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.

Yellow Squad

??

start 30 :: end 0 (7)

~registry review

registry admins

Yellow Squad

(see breakout below)

moderation queue

Yellow Squad

??

start 0 :: end 0

questions

Yellow Squad

??

start 0 :: end 0

remove subteams/superteams

Yellow Squad

??

start 0 :: end 0

remove direct subscriptions

Yellow Squad

??

start 0 :: end 0

remove structural subscriptions

Yellow Squad

??

start 0 :: end 0

reassign bugs

Yellow Squad

??

start 0 :: end 0

reassign blueprints

Yellow Squad

??

start 0 :: end 0

Week of 18 July 2011

Responsible squad: Orange

On call schedule:

  • Henning, 800-1100 UTC
  • Abel, 1100-1400 UTC
  • Deryck, 1400-1700 UTC
  • Aaron, 1700-2000 UTC

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

IRC support

irc.freenode.net#launchapd

Orange Squad

BugTriage

canned search

Orange Squad

Code imports

new code imports

Orange Squad

Translation imports and ubuntu-translators monitoring

new project POT imports

Orange Squad

Bug imports

bug import questions

Orange Squad

launchpad-feedback and launchpad-users monitoring

RT

Orange Squad

Questions monitoring

open questions

Orange Squad

Spam monitoring

Launchpad search
"prescription", "nude", "degree ba ma"

Orange Squad

Project review

unreviewed projects

Orange Squad

~registry review

registry admins

Orange Squad

MaintenanceRotationSchedule (last edited 2021-05-27 14:27:10 by cjwatson)