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Comment: Add blue squad rotation
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Deletions are marked like this. | Additions are marked like this. |
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== Week of Feb 14th 2011 == '''Responsible squad:''' Red || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Red Squad|| || [[BugTriage]] ||||||||||Red Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Red Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Red Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Red Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Red Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Red Squad|| == Week of Feb 21st 2011 == |
== Week of Mar 21st 2011 == |
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap. * jcsackett is on call at the start of his day. * sinzui is on call at the end of his day. * wgrant is on call at the end of his day. Monday is an exception where wgrant will be the only member on call. |
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|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || || || || || || || [[BugTriage]] || || || || || || || [[ReviewingCodeImports|Code imports]] || || || || || || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || || || || || || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || || || || || || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || || || || || || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || || || || || || |
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad|| || [[BugTriage]] ||||||||||Green Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| |
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== Week of Feb 28th 2011 == | == Week of Mar 28th 2011 == |
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|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || || || || || || || [[BugTriage]] || || || || || || || [[ReviewingCodeImports|Code imports]] || || || || || || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || || || || || || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || || || || || || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || || || || || || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || || || || || || |
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad || || [[BugTriage]] |||||||||| Blue Squad || || [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad || || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| |
Maintenance Rotation Schedule
Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.
Week of Mar 21st 2011
Responsible squad: Green
The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
- jcsackett is on call at the start of his day.
- sinzui is on call at the end of his day.
- wgrant is on call at the end of his day.
Monday is an exception where wgrant will be the only member on call.
Responsibility |
Mon |
Tue |
Wed |
Thu |
Fri |
Green Squad |
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Green Squad |
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Green Squad |
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Translation imports and ubuntu-translators monitoring |
Green Squad |
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Green Squad |
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launchpad-feedback and launchpad-users monitoring |
Green Squad |
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Green Squad |
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Curtis |
Week of Mar 28th 2011
Responsible squad: Blue
Responsibility |
Mon |
Tue |
Wed |
Thu |
Fri |
Blue Squad |
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Blue Squad |
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Blue Squad |
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Translation imports and ubuntu-translators monitoring |
Blue Squad |
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Blue Squad |
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launchpad-feedback and launchpad-users monitoring |
Blue Squad |
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Blue Squad |
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Curtis |