Differences between revisions 7 and 44 (spanning 37 versions)

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Week of 11 July 2011

Responsible squad: Yellow

Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).

Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
Gary, 1500 UTC (11:00 AM EDT)
Benji, 1900 UTC (3:00 PM EDT)
Brad, 2000 UTC (4:00 PM EDT)

Responsibility	Fast link	Mon	Tue	Wed	Thu	Fri	stats prev CHR week	stats this week
IRC support	irc.freenode.net#launchpad	Benji	Graham	Danilo	Gary	Brad	N/A
BugTriage	canned search	Yellow Squad					??	start (5 incomplete) 9 :: stop (2 incomplete) 0
Code imports	new code imports	Yellow Squad					??	start 1 :: stop 0
Translation imports and ubuntu-translators monitoring	new project POT imports	Danilo, for Yellow Squad					??	start 12 :: stop 0
Bug imports	bug import questions	Yellow Squad					(see full question count)
launchpad-feedback and launchpad-users monitoring	RT	Yellow Squad					??	start 5 :: stop 0
Questions monitoring	open questions	Yellow Squad					??	start 7 (16) :: end 0 (9)
Spam monitoring	Launchpad search - nude Launchpad search - prescription Launchpad search - degree ba ma future work Out of office emails	Yellow Squad					N/A
Project review	unreviewed projects Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.	Yellow Squad					??	start ?? :: end 0 (7)
~registry review	registry admins	Yellow Squad					(see breakout below)
	moderation queue	Yellow Squad					??	start 0 :: end 0
	questions	Yellow Squad					??	start 0 :: end 0
	remove subteams/superteams	Yellow Squad					??	start 0 :: end 0
	remove direct subscriptions	Yellow Squad					??	start 0 :: end 0
	remove structural subscriptions	Yellow Squad					??	start 0 :: end 0
	reassign bugs	Yellow Squad					??	start 0 :: end 0
	reassign blueprints	Yellow Squad					??	start 0 :: end 0

Week of 18 July 2011

Responsible squad: Orange

On call schedule:

Henning, 800-1100 UTC
Abel, 1100-1400 UTC
Deryck, 1400-1700 UTC
Aaron, 1700-2000 UTC

Responsibility	Fast link	Mon	Tue	Wed	Thu	Fri
IRC support	irc.freenode.net#launchapd	Orange Squad
BugTriage	canned search	Orange Squad
Code imports	new code imports	Orange Squad
Translation imports and ubuntu-translators monitoring	new project POT imports	Orange Squad
Bug imports	bug import questions	Orange Squad
launchpad-feedback and launchpad-users monitoring	RT	Orange Squad
Questions monitoring	open questions	Orange Squad
Spam monitoring	Launchpad search "prescription", "nude", "degree ba ma"	Orange Squad
Project review	unreviewed projects	Orange Squad
~registry review	registry admins	Orange Squad

-  ⇤ ← Revision 7 as of 2011-02-18 17:19:31 → 
  Size: 3711
  Editor: sinzui
  Comment:
+   ← Revision 44 as of 2011-08-08 11:13:33 → ⇥
  Size: 8302
  Editor: danilo
  Comment: update numbers for this week
-Deletions are marked like this.
+Additions are marked like this.
 Line 7:
-== Week of Feb 14th 2011 ==
+== Graphs of measurable queues ==
 Line 9:
-'''Responsible squad:''' Red
+ * https://lpstats.canonical.com/graphs/LPProjectBugTriage/
 * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
 * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
-Line 11:
+Line 15:
-|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]]   ||||||||||Red Squad||
|| [[BugTriage]] ||||||||||Red Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Red Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Red Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Red Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Red Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Red Squad||
+== Week of 11 July 2011 ==
-Line 20:
+Line 17:
-== Week of Feb 21st 2011 ==
+'''Responsible squad:''' Yellow
-Line 22:
+Line 19:
-'''Responsible squad:''' Green
+Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).
 * Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
 * Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
 * Gary, 1500 UTC (11:00 AM EDT)
 * Benji, 1900 UTC (3:00 PM EDT)
 * Brad, 2000 UTC (4:00 PM EDT)
-Line 24:
+Line 26:
-The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the end of his day.
+|| '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || stats prev CHR week || stats this week ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Benji || Graham || Danilo || Gary || Brad |||| N/A ||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Yellow Squad|| ?? || ''start'' (5 incomplete) 9 :: ''stop'' (2 incomplete) 0 ||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Yellow Squad|| ?? || ''start'' 1 :: ''stop'' 0 ||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Danilo, for Yellow Squad|| ?? || ''start'' 12 :: ''stop'' 0 ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Yellow Squad|||| (see full question count) ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Yellow Squad|| ?? || ''start'' 5 :: ''stop'' 0 ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Yellow Squad|| ?? || ''start'' 7 (16) :: ''end'' 0 (9) ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]]  <<BR>> ''future work'' Out of office emails ||||||||||Yellow Squad|||| N/A ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top.  Be sure to scan the list to the bottom.|||||||||| Yellow Squad|| ?? || ''start'' ?? :: ''end'' 0 (7) ||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Yellow Squad|||| (see breakout below) ||
|| || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://answers.launchpad.net/~registry | questions]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry | remove subteams/superteams]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
|| || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]]  |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' 0 ||
-Line 29:
+Line 45:
-Monday is an exception where wgrant will be the only member on call.
+== Week of 18 July 2011 ==
-Line 31:
+Line 47:
-|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad||
|| [[BugTriage]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]]  |||||||||| Curtis||
+'''Responsible squad:''' Orange
-Line 41:
+Line 49:
-== Week of Feb 28th 2011 ==
+On call schedule:
 * Henning, 800-1100 UTC
 * Abel, 1100-1400 UTC
 * Deryck, 1400-1700 UTC
 * Aaron, 1700-2000 UTC
-Line 43:
+Line 55:
-'''Responsible squad:''' Blue

|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]]  || || || || || ||
|| [[BugTriage]] || || || || || ||
|| [[ReviewingCodeImports|Code imports]] || || || || || ||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || || || || || ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || || || || || ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || || || || || ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || || || || || ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]]  |||||||||| Curtis||
+|| '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Orange Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Orange Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] ||||||||||Orange Squad||

launchpad development

Diff for "MaintenanceRotationSchedule"

Maintenance Rotation Schedule

Graphs of measurable queues

Week of 11 July 2011

Week of 18 July 2011