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== Week of Feb 21st 2011 == | == Graphs of measurable queues == |
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'''Responsible squad:''' Green | * https://lpstats.canonical.com/graphs/LPProjectBugTriage/ * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/ * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/ * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/ * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/ |
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap. * jcsackett is on call at the start of his day. * sinzui is on call at the end of his day. * wgrant is on call at the end of his day. |
== Week of 11 July 2011 == |
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Monday is an exception where wgrant will be the only member on call. | '''Responsible squad:''' Yellow |
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad|| || [[BugTriage]] ||||||||||Green Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| |
Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below). * Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham * Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo * Gary, 1500 UTC (11:00 AM EDT) * Benji, 1900 UTC (3:00 PM EDT) * Brad, 2000 UTC (4:00 PM EDT) |
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== Week of Feb 28th 2011 == | || '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || stats prev CHR week || stats this week || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Benji || Graham || Danilo || Gary || Brad |||| N/A || || [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Yellow Squad|| ?? || ''start'' (2 incomplete) 1 :: ''stop'' ?? || || [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Yellow Squad|| ?? || ''start'' 0 :: ''stop'' ?? || || [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Danilo, for Yellow Squad|| ?? || ''start'' 3 :: ''stop'' ?? || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Yellow Squad|||| (see full question count) || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Yellow Squad|| ?? || ''start'' 11 :: ''stop'' ?? || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Yellow Squad|| ?? || ''start'' 21 (31) :: ''end'' ?? || || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails ||||||||||Yellow Squad|||| N/A || || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|||||||||| Yellow Squad|| ?? || ''start'' 30 :: ''end'' ?? || || [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Yellow Squad|||| (see breakout below) || || || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://answers.launchpad.net/~registry | questions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://launchpad.net/~registry | remove subteams/superteams]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || || || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] |||||||||| Yellow Squad|| ?? || ''start'' 0 :: ''end'' ?? || |
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'''Responsible squad:''' Blue | == Week of 18 July 2011 == |
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || || || || || || || [[BugTriage]] || || || || || || || [[ReviewingCodeImports|Code imports]] || || || || || || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || || || || || || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || || || || || || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || || || || || || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || || || || || || || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| |
'''Responsible squad:''' Orange On call schedule: * Henning, 800-1100 UTC * Abel, 1100-1400 UTC * Deryck, 1400-1700 UTC * Aaron, 1700-2000 UTC || '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Orange Squad|| || [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Orange Squad|| || [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Orange Squad|| || [[https://wiki.canonical.com/Launchpad/Translations/ImportQueueReview|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Orange Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Orange Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Orange Squad|| || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Orange Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] ||||||||||Orange Squad|| || [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] ||||||||||Orange Squad|| |
Maintenance Rotation Schedule
Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.
Graphs of measurable queues
https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
Week of 11 July 2011
Responsible squad: Yellow
Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).
- Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
- Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
- Gary, 1500 UTC (11:00 AM EDT)
- Benji, 1900 UTC (3:00 PM EDT)
- Brad, 2000 UTC (4:00 PM EDT)
Responsibility |
Fast link |
Mon |
Tue |
Wed |
Thu |
Fri |
stats prev CHR week |
stats this week |
irc.freenode.net#launchpad |
Benji |
Graham |
Danilo |
Gary |
Brad |
N/A |
||
Yellow Squad |
?? |
start (2 incomplete) 1 :: stop ?? |
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Yellow Squad |
?? |
start 0 :: stop ?? |
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Translation imports and ubuntu-translators monitoring |
Danilo, for Yellow Squad |
?? |
start 3 :: stop ?? |
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Yellow Squad |
(see full question count) |
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launchpad-feedback and launchpad-users monitoring |
Yellow Squad |
?? |
start 11 :: stop ?? |
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Yellow Squad |
?? |
start 21 (31) :: end ?? |
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Launchpad search - nude |
Yellow Squad |
N/A |
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unreviewed projects |
Yellow Squad |
?? |
start 30 :: end ?? |
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Yellow Squad |
(see breakout below) |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
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Yellow Squad |
?? |
start 0 :: end ?? |
Week of 18 July 2011
Responsible squad: Orange
On call schedule:
- Henning, 800-1100 UTC
- Abel, 1100-1400 UTC
- Deryck, 1400-1700 UTC
- Aaron, 1700-2000 UTC
Responsibility |
Fast link |
Mon |
Tue |
Wed |
Thu |
Fri |
irc.freenode.net#launchapd |
Orange Squad |
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Orange Squad |
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Orange Squad |
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Translation imports and ubuntu-translators monitoring |
Orange Squad |
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Orange Squad |
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launchpad-feedback and launchpad-users monitoring |
Orange Squad |
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Orange Squad |
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Launchpad search |
Orange Squad |
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Orange Squad |
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Orange Squad |