Launchpad Support Specialist tasks

The Launchpad Support Specialist looks after all user queries and support, including the responsibilities shown here.

Graphs of measurable queues

Responsibility

Fast link

IRC support

irc.freenode.net#launchpad

Build Farm

LpStats / Builders Page (try this recipe)

BugTriage

canned search

Notify about translation imports approval

new project POT imports

Bug imports

bug import questions

launchpad-feedback and launchpad-users monitoring

RT

Questions monitoring

open questions

Spam monitoring

Launchpad search - gold watches
Launchpad search - linkedin Launchpad search - nude
Launchpad search - prescription
Launchpad search - degree ba ma
future work Out of office emails

Project review

unreviewed projects
Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.

~registry review

registry admins

moderation queue

questions

remove subteams/superteams

remove direct subscriptions

remove structural subscriptions

reassign bugs

reassign blueprints

MaintenanceRotationSchedule (last edited 2013-02-16 01:44:36 by wgrant)