Diff for "MaintenanceRotationSchedule"

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⇤ ← Revision 13 as of 2011-03-28 19:54:49 →
Size: 3230
Editor: sinzui
Comment:
← Revision 50 as of 2011-09-20 12:22:12 → ⇥
Size: 8118
Editor: danilo
Comment: Change translation imports process
Deletions are marked like this. Additions are marked like this.
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== Week of Mar 21st 2011 == == Graphs of measurable queues ==
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'''Responsible squad:''' Green  * https://lpstats.canonical.com/graphs/LPProjectBugTriage/
 * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
 * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
 * https://lpstats.canonical.com/graphs/BuildersActiveVirtual/
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the end of his day.		 == Week of 19 September 2011 ==
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Monday is an exception where wgrant will be the only member on call. '''Responsible squad:''' Yellow
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad||
|| [[BugTriage]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Green Squad||
|| [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Green Squad||		 Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).
 * Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
 * Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
 * Gary, 1500 UTC (11:00 AM EDT)
 * Benji, 1900 UTC (3:00 PM EDT)
 * Brad, 2000 UTC (4:00 PM EDT)
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== Week of Mar 28th 2011 == || '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Benji || Graham || Danilo || Gary || Brad ||
|| [[https://wiki.canonical.com/Launchpad/BuildFarm|Build Farm]] || [[https://lpstats.canonical.com/graphs/BuildersActiveVirtual/|LpStats]] / [[http://launchpad.net/builders|Builders Page]] (try [[https://wiki.canonical.com/Launchpad/BuildFarm#Summary|this recipe]]) ||||||||||Yellow Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Yellow Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Yellow Squad||
|| [[https://dev.launchpad.net/Translations/ImportQueueApprovalNotification|Notify about translation imports approval]] || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Yellow Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Yellow Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails ||||||||||Yellow Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|||||||||| Yellow Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] |||||||||| Yellow Squad||
|| || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] |||||||||| Yellow Squad||
|| || [[https://answers.launchpad.net/~registry | questions]] |||||||||| Yellow Squad||
|| || [[https://launchpad.net/~registry | remove subteams/superteams]] |||||||||| Yellow Squad||
|| || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] |||||||||| Yellow Squad||
|| || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] |||||||||| Yellow Squad||
|| || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] |||||||||| Yellow Squad||
|| || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] |||||||||| Yellow Squad||
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'''Responsible squad:''' Blue == Week of 15 Aug 2011 ==
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad ||
|| [[BugTriage]] |||||||||| Blue Squad ||
|| [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad ||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] ||||||||||Blue Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Blue Squad||
|| [[https://dev.launchpad.ne/Registry/RegistryReview | registry review ]] |||||||||| Blue Squad||		 '''Responsible squad:''' Orange

On call schedule:
 * Henning, 800-1100 UTC
 * Abel, 1100-1400 UTC
 * Deryck, 1400-1700 UTC
 * Aaron, 1700-2000 UTC

|| '''Responsibility''' || Fast link || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/BuildFarm|Build Farm]] || [[https://lpstats.canonical.com/graphs/BuildersActiveVirtual/|LpStats]] / [[http://launchpad.net/builders|Builders Page]] || || || || || ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchapd ||||||||||Orange Squad||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] ||||||||||Orange Squad||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Translations/ImportQueueApprovalNotification|Notify about translation imports approval]] || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] ||||||||||Orange Squad||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://bugs.launchpad.net/+search | Launchpad search]] <<BR>> "prescription", "nude", "degree ba ma" ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] ||||||||||Orange Squad||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] ||||||||||Orange Squad||

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Week of 19 September 2011

Responsible squad: Yellow

Daily CHR sweep schedule: do all tasks except Translations (Danilo covers for now) and IRC (see daily responsibilities, below).

  • Danilo, sometime between 0700 and 1000 UTC, coordinated with Graham
  • Graham, sometime between 0700 and 1000 UTC, coordinated with Danilo
  • Gary, 1500 UTC (11:00 AM EDT)
  • Benji, 1900 UTC (3:00 PM EDT)
  • Brad, 2000 UTC (4:00 PM EDT)

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

IRC support

irc.freenode.net#launchpad

Benji

Graham

Danilo

Gary

Brad

Build Farm

LpStats / Builders Page (try this recipe)

Yellow Squad

BugTriage

canned search

Yellow Squad

Code imports

new code imports

Yellow Squad

Notify about translation imports approval

new project POT imports

Yellow Squad

Bug imports

bug import questions

Yellow Squad

launchpad-feedback and launchpad-users monitoring

RT

Yellow Squad

Questions monitoring

open questions

Yellow Squad

Spam monitoring

Launchpad search - nude
Launchpad search - prescription
Launchpad search - degree ba ma
future work Out of office emails

Yellow Squad

Project review

unreviewed projects
Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.

Yellow Squad

~registry review

registry admins

Yellow Squad

moderation queue

Yellow Squad

questions

Yellow Squad

remove subteams/superteams

Yellow Squad

remove direct subscriptions

Yellow Squad

remove structural subscriptions

Yellow Squad

reassign bugs

Yellow Squad

reassign blueprints

Yellow Squad

Week of 15 Aug 2011

Responsible squad: Orange

On call schedule:

  • Henning, 800-1100 UTC
  • Abel, 1100-1400 UTC
  • Deryck, 1400-1700 UTC
  • Aaron, 1700-2000 UTC

Responsibility

Fast link

Mon

Tue

Wed

Thu

Fri

Build Farm

LpStats / Builders Page

IRC support

irc.freenode.net#launchapd

Orange Squad

BugTriage

canned search

Orange Squad

Code imports

new code imports

Orange Squad

Notify about translation imports approval

new project POT imports

Orange Squad

Bug imports

bug import questions

Orange Squad

launchpad-feedback and launchpad-users monitoring

RT

Orange Squad

Questions monitoring

open questions

Orange Squad

Spam monitoring

Launchpad search
"prescription", "nude", "degree ba ma"

Orange Squad

Project review

unreviewed projects

Orange Squad

~registry review

registry admins

Orange Squad

MaintenanceRotationSchedule (last edited 2021-05-27 14:27:10 by cjwatson)