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| == Week of Feb 14th 2011 == | == Graphs of measurable queues == * https://lpstats.canonical.com/graphs/LPProjectBugTriage/ * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/ * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/ * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/ * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/ * https://lpstats.canonical.com/graphs/BuildersActiveVirtual/ '''Who's taking Danilo's slot in the Yellow squad?''' || '''Responsibility''' || Fast link || Red || Yellow || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || || M:Benji<<BR>>T:Graham<<BR>>W:??????<<BR>>T:Gary<<BR>>F:Brad || || [[https://wiki.canonical.com/Launchpad/BuildFarm|Build Farm]] || [[https://lpstats.canonical.com/graphs/BuildersActiveVirtual/|LpStats]] / [[http://launchpad.net/builders|Builders Page]] (try [[https://wiki.canonical.com/Launchpad/BuildFarm#Summary|this recipe]]) || * || * || || [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] || * || * || || [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] || * || * || || [[https://dev.launchpad.net/Translations/ImportQueueApprovalNotification|Notify about translation imports approval]] || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] || * || * || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] || * || * || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] || * || * || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] || * || * || || [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails || * || * || || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|| * || * || || [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] || * || * || || || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] || * || * || || || [[https://answers.launchpad.net/~registry | questions]] || * || * || || || [[https://launchpad.net/~registry | remove subteams/superteams]] || * || * || || || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] || * || * || || || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] || * || * || || || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] || * || * || || || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] || * || * || == Responsibilities == '''Orange Squad''' For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0. '''Yellow Squad''' For all responsibilities other than IRC, Danilo and Graham do an hour each their morning, Gary does an hour at 11AM Eastern, and Benji does an hour at 3PM, and Brad does an hour at 4PM. == Schedule == === Week of 26 September 2011 === '''Responsible squad:''' Orange === Week of 3 October 2011 === '''Responsible squad:''' Yellow === Week of 10 October 2011 === |
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| || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Red Squad|| || [[BugTriage]] ||||||||||Red Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Red Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Red Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Red Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Red Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Red Squad|| |
=== Week of 17 October 2011 === |
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| == Week of Feb 21st 2011 == | '''Responsible squad:''' Yellow |
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| '''Responsible squad:''' Green | === Week of 24 October 2011 === |
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| The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap. * jcsackett is on call at the start of his day. * sinzui is on call at the end of his day. * wgrant is on call at the end of his day. Monday is an exception where wgrant will be the only member on call. || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad|| || [[BugTriage]] ||||||||||Green Squad|| || [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad|| || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad|| || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad|| || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad|| || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| == Week of Feb 28th 2011 == '''Responsible squad:''' Blue || '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' || || [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || || || || || || || [[BugTriage]] || || || || || || || [[ReviewingCodeImports|Code imports]] || || || || || || || [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring || || || || || || || [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || || || || || || || [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || || || || || || || [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || || || || || || || [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis|| |
'''Responsible squad:''' Red |
Maintenance Rotation Schedule
Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.
Graphs of measurable queues
https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
Who's taking Danilo's slot in the Yellow squad?
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Fast link |
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Yellow |
irc.freenode.net#launchpad |
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launchpad-feedback and launchpad-users monitoring |
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Launchpad search - nude |
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unreviewed projects |
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Responsibilities
Orange Squad For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0. Yellow Squad For all responsibilities other than IRC, Danilo and Graham do an hour each their morning, Gary does an hour at 11AM Eastern, and Benji does an hour at 3PM, and Brad does an hour at 4PM.
Schedule
Week of 26 September 2011
Responsible squad: Orange
Week of 3 October 2011
Responsible squad: Yellow
Week of 10 October 2011
Responsible squad: Red
Week of 17 October 2011
Responsible squad: Yellow
Week of 24 October 2011
Responsible squad: Red
