Diff for "MaintenanceRotationSchedule"

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⇤ ← Revision 9 as of 2011-02-28 01:48:51 →
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← Revision 52 as of 2011-10-03 18:57:14 → ⇥
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Deletions are marked like this. Additions are marked like this.
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== Week of Feb 21st 2011 == == Graphs of measurable queues ==
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'''Responsible squad:''' Green  * https://lpstats.canonical.com/graphs/LPProjectBugTriage/
 * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
 * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
 * https://lpstats.canonical.com/graphs/BuildersActiveVirtual/
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the end of his day.		 || '''Responsibility''' || Fast link || Orange || Yellow ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Abel 10-13 UTC<<BR>>Deryck 13-16 UTC<<BR>>Aaron 16-19 UTC || M:Benji<<BR>>T:Graham<<BR>>W:Danilo<<BR>>T:Gary<<BR>>F:Brad ||
|| [[https://wiki.canonical.com/Launchpad/BuildFarm|Build Farm]] || [[https://lpstats.canonical.com/graphs/BuildersActiveVirtual/|LpStats]] / [[http://launchpad.net/builders|Builders Page]] (try [[https://wiki.canonical.com/Launchpad/BuildFarm#Summary|this recipe]]) || * || * ||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] || * || * ||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] || * || * ||
|| [[https://dev.launchpad.net/Translations/ImportQueueApprovalNotification|Notify about translation imports approval]] || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] || * || * ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails || * || * ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|| * || * ||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] || * || * ||
|| || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] || * || * ||
|| || [[https://answers.launchpad.net/~registry | questions]] || * || * ||
|| || [[https://launchpad.net/~registry | remove subteams/superteams]] || * || * ||
|| || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] || * || * ||
|| || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] || * || * ||
|| || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] || * || * ||
|| || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] || * || * ||
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Monday is an exception where wgrant will be the only member on call. == Responsibilities ==
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad||
|| [[BugTriage]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis||		 '''Orange Squad''' For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0.
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== Week of Feb 28th 2011 == == Schedule ==
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'''Responsible squad:''' Blue === Week of 26 September 2011 ===
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad ||
|| [[BugTriage]] |||||||||| Blue Squad ||
|| [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad ||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis||		 '''Responsible squad:''' Orange

=== Week of 3 October 2011 ===

'''Responsible squad:''' Yellow

=== Week of 10 October 2011 ===

'''Responsible squad:''' Red

=== Week of 17 October 2011 ===

'''Responsible squad:''' Yellow

=== Week of 24 October 2011 ===

'''Responsible squad:''' Red

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Responsibility

Fast link

Orange

Yellow

IRC support

irc.freenode.net#launchpad

Abel 10-13 UTC
Deryck 13-16 UTC
Aaron 16-19 UTC

M:Benji
T:Graham
W:Danilo
T:Gary
F:Brad

Build Farm

LpStats / Builders Page (try this recipe)

*

*

BugTriage

canned search

*

*

Code imports

new code imports

*

*

Notify about translation imports approval

new project POT imports

*

*

Bug imports

bug import questions

*

*

launchpad-feedback and launchpad-users monitoring

RT

*

*

Questions monitoring

open questions

*

*

Spam monitoring

Launchpad search - nude
Launchpad search - prescription
Launchpad search - degree ba ma
future work Out of office emails

*

*

Project review

unreviewed projects
Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.

*

*

~registry review

registry admins

*

*

moderation queue

*

*

questions

*

*

remove subteams/superteams

*

*

remove direct subscriptions

*

*

remove structural subscriptions

*

*

reassign bugs

*

*

reassign blueprints

*

*

Responsibilities

Orange Squad For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0.

Schedule

Week of 26 September 2011

Responsible squad: Orange

Week of 3 October 2011

Responsible squad: Yellow

Week of 10 October 2011

Responsible squad: Red

Week of 17 October 2011

Responsible squad: Yellow

Week of 24 October 2011

Responsible squad: Red

MaintenanceRotationSchedule (last edited 2021-05-27 14:27:10 by cjwatson)