Diff for "MaintenanceRotationSchedule"

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⇤ ← Revision 9 as of 2011-02-28 01:48:51 →
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← Revision 53 as of 2011-10-04 15:02:56 → ⇥
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Editor: gary
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Deletions are marked like this. Additions are marked like this.
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== Week of Feb 21st 2011 == == Graphs of measurable queues ==
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'''Responsible squad:''' Green  * https://lpstats.canonical.com/graphs/LPProjectBugTriage/
 * https://lpstats.canonical.com/graphs/LPProjectAnswersTriage/
 * https://lpstats.canonical.com/graphs/LPProjectCodeImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectTranslationsImportReview/
 * https://lpstats.canonical.com/graphs/LPProjectLicenseReview/
 * https://lpstats.canonical.com/graphs/BuildersActiveVirtual/
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The green team is active over 2/3 of the day. One member will be on call for part of his day to drive the queues to zero. When a member comes unavailable ask another member to watch #launchpad. The team will collaborate when there is overlap.
 * jcsackett is on call at the start of his day.
 * sinzui is on call at the end of his day.
 * wgrant is on call at the end of his day.		 || '''Responsibility''' || Fast link || Orange || Yellow ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] || irc.freenode.net#launchpad || Abel 10-13 UTC<<BR>>Deryck 13-16 UTC<<BR>>Aaron 16-19 UTC || M:Benji<<BR>>T:Graham<<BR>>W:Danilo<<BR>>T:Gary<<BR>>F:Brad ||
|| [[https://wiki.canonical.com/Launchpad/BuildFarm|Build Farm]] || [[https://lpstats.canonical.com/graphs/BuildersActiveVirtual/|LpStats]] / [[http://launchpad.net/builders|Builders Page]] (try [[https://wiki.canonical.com/Launchpad/BuildFarm#Summary|this recipe]]) || * || * ||
|| [[BugTriage]] || [[https://bugs.launchpad.net/launchpad-project/+bugs?field.status:list=NEW&field.status:list=INCOMPLETE_WITH_RESPONSE&field.status:list=CONFIRMED&field.status:list=TRIAGED&field.importance:list=UNKNOWN&field.importance:list=UNDECIDED|canned search]] || * || * ||
|| [[ReviewingCodeImports|Code imports]] || [[https://code.launchpad.net/+code-imports?field.review_status=NEW | new code imports]] || * || * ||
|| [[https://dev.launchpad.net/Translations/ImportQueueApprovalNotification|Notify about translation imports approval]] || [[https://translations.launchpad.net/+imports/+index?field.filter_target=[PRODUCT]&field.filter_status=NEEDS_REVIEW&field.filter_extension=pot | new project POT imports]] || * || * ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] || [[https://answers.launchpad.net/launchpad/+questions?field.search_text=bug+import&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status-empty-marker=1 | bug import questions]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring || [[https://support.one.ubuntu.com|RT]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] || [[https://answers.launchpad.net/launchpad-project/+questions?field.search_text=&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status-empty-marker=1 | open questions]] || * || * ||
|| [[https://wiki.canonical.com/Launchpad/DealingWithSpam | Spam monitoring]] || [[https://launchpad.net/+search?field.text=nude&field.actions.search=Search| Launchpad search - nude]] <<BR>> [[https://launchpad.net/+search?field.text=prescription&field.actions.search=Search| Launchpad search - prescription]] <<BR>> [[https://launchpad.net/+search?field.text=degree+ba+ma&field.actions.search=Search| Launchpad search - degree ba ma]] <<BR>> ''future work'' Out of office emails || * || * ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] || [[https://launchpad.net/projects/+review-licenses | unreviewed projects]] <<BR>> Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.|| * || * ||
|| [[https://dev.launchpad.net/Registry/RegistryReview | ~registry review ]] || [[https://launchpad.net/~registry | registry admins]] || * || * ||
|| || [[https://launchpad.net/~registry/+mailinglist-moderate | moderation queue]] || * || * ||
|| || [[https://answers.launchpad.net/~registry | questions]] || * || * ||
|| || [[https://launchpad.net/~registry | remove subteams/superteams]] || * || * ||
|| || [[https://launchpad.net/~registry/+subscriptions | remove direct subscriptions]] || * || * ||
|| || [[https://launchpad.net/~registry/+structural-subscriptions | remove structural subscriptions]] || * || * ||
|| || [[https://bugs.launchpad.net/~registry/+assignedbugs | reassign bugs]] || * || * ||
|| || [[https://blueprints.launchpad.net/~registry/+specs?role=assignee | reassign blueprints]] || * || * ||
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Monday is an exception where wgrant will be the only member on call. == Responsibilities ==
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] ||||||||||Green Squad||
|| [[BugTriage]] ||||||||||Green Squad||
|| [[ReviewingCodeImports|Code imports]] ||||||||||Green Squad||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring ||||||||||Green Squad||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring ||||||||||Green Squad||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] ||||||||||Green Squad||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis||		 '''Orange Squad''' For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0.
'''Yellow Squad''' For all responsibilities other than IRC, Danilo and Graham do an hour each their morning, Gary does an hour at 11AM Eastern, and Benji does an hour at 3PM, and Brad does an hour at 4PM.
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== Week of Feb 28th 2011 == == Schedule ==
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'''Responsible squad:''' Blue === Week of 26 September 2011 ===
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|| '''Responsibility''' || '''Mon''' || '''Tue''' || '''Wed''' || '''Thu''' || '''Fri''' ||
|| [[https://wiki.canonical.com/Launchpad/IRCSupport|IRC support]] |||||||||| Blue Squad ||
|| [[BugTriage]] |||||||||| Blue Squad ||
|| [[ReviewingCodeImports|Code imports]] |||||||||| Blue Squad ||
|| [[https://help.launchpad.net/Translations/YourProject/ImportPolicy|Translation imports]] and [[https://lists.ubuntu.com/archives/ubuntu-translators/|ubuntu-translators]] monitoring |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/PolicyAndProcess/BugImportHowto|Bug imports]] |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/FeedbackMonitoring|launchpad-feedback]] and [[https://lists.launchpad.net/launchpad-users|launchpad-users]] monitoring |||||||||| Blue Squad ||
|| [[https://wiki.canonical.com/Launchpad/AnswerContact|Questions monitoring]] |||||||||| Blue Squad ||
|| [[https://dev.launchpad.net/Registry/ProjectReview | Project review ]] |||||||||| Curtis||		 '''Responsible squad:''' Orange

=== Week of 3 October 2011 ===

'''Responsible squad:''' Yellow

=== Week of 10 October 2011 ===

'''Responsible squad:''' Red

=== Week of 17 October 2011 ===

'''Responsible squad:''' Yellow

=== Week of 24 October 2011 ===

'''Responsible squad:''' Red

Maintenance Rotation Schedule

Here is the list of people responsible for handling user-support and operational maintenance on Launchpad according to the maintenance rotation policy.

Graphs of measurable queues

Responsibility

Fast link

Orange

Yellow

IRC support

irc.freenode.net#launchpad

Abel 10-13 UTC
Deryck 13-16 UTC
Aaron 16-19 UTC

M:Benji
T:Graham
W:Danilo
T:Gary
F:Brad

Build Farm

LpStats / Builders Page (try this recipe)

*

*

BugTriage

canned search

*

*

Code imports

new code imports

*

*

Notify about translation imports approval

new project POT imports

*

*

Bug imports

bug import questions

*

*

launchpad-feedback and launchpad-users monitoring

RT

*

*

Questions monitoring

open questions

*

*

Spam monitoring

Launchpad search - nude
Launchpad search - prescription
Launchpad search - degree ba ma
future work Out of office emails

*

*

Project review

unreviewed projects
Note: projects are ordered with oldest at top. Be sure to scan the list to the bottom.

*

*

~registry review

registry admins

*

*

moderation queue

*

*

questions

*

*

remove subteams/superteams

*

*

remove direct subscriptions

*

*

remove structural subscriptions

*

*

reassign bugs

*

*

reassign blueprints

*

*

Responsibilities

Orange Squad For all responsibilities other than IRC, each squad member should spend an hour a day during interrupt duty week going through the lists above and driving them to 0. Yellow Squad For all responsibilities other than IRC, Danilo and Graham do an hour each their morning, Gary does an hour at 11AM Eastern, and Benji does an hour at 3PM, and Brad does an hour at 4PM.

Schedule

Week of 26 September 2011

Responsible squad: Orange

Week of 3 October 2011

Responsible squad: Yellow

Week of 10 October 2011

Responsible squad: Red

Week of 17 October 2011

Responsible squad: Yellow

Week of 24 October 2011

Responsible squad: Red

MaintenanceRotationSchedule (last edited 2021-05-27 14:27:10 by cjwatson)